QuickLaunch Smart Password ManagerTM
Enhance Your Security and Reduce Help Desk Calls by 80%*
Enhance Your Security and Reduce Help Desk Calls by 80%*
We are pleased to announce the general availability release of QuickLaunch Smart Password ManagerTM. With QuickLaunch Smart Password ManagerTM, you can make the entire process of password reset simpler for your end-users. Smart Password ManagerTM allows end-users to easily reset their Active Directory password with additional options including email, SMS and Yubikey. As administrators, you can set defined security questions, determine which recovery options you want to enable for your end users to select from, set global parameters for password expiry notifications, integrate with multiple Active Directories and access real-time reports and analytics.
| Features | Smart Password ManagerTM v6 |
|---|---|
| Self-Service Administrative Console |  |
| Globally Configure Challenge Questions and Answers | |
| Integrate Multiple Active Directories | |
| Password Reset+Recovery By Email | |
| Password Reset+Recovery By SMS* | |
| Password Reset+Recovery By YubiKey* | |
| Configure Password Recovery+Reset Factor Globally and by Role | |
| Password Expiry Notification | |
| Self-Service Branding | |
| Reporting and Analytics | |
| Smart Helpdesk | |
*Additional Cost
Step 1 Request for a consultation
Step 2 Meet with your QuickLaunch representative
Step 3 Contract
Step 4 Kickoff and Discovery
Step 5 QA & UAT in the test environment included with your upgrade
Step 6 Go Live
TextMe enables user authentication using push notifications on mobile devices
Adaptive Multi-factor authentication from QuickLaunch gives your end-users the flexibility to access the resources they need anywhere, any time while giving you all the control you need to authenticate them
Smart Password ManagerTM allows end-users to easily reset their Active Directory password using a wide range of factors, thereby eliminating the need of calling helpdesk for password reset. Our intuitive solution and state-of-the-art cloud operations make password reset a low risk and high value endeavor. Additionally it gives back hours every day to IT and security teams.
Yes, we have out-of-the-box support for multiple active directories.
You can either whitelist our IP addresses or we can setup a site-to-site VPN tunnel between two networks.
NOTE: VPN tunnel shall be at an additional cost of $750 / year.
You should use LDAPS port.
Yes, you do need a certificate as password reset happens over a secure port, requiring a selfsigned certificate or a valid certificate.
Currently, Password Reset Tool supports challenge questions and answers, email, SMS and YubiKey.
Yes, supports rule-based configuration on the basis of groups available in active directory. You have the option to make the factors mandatory or optional.
Upon first successful login, users will be redirected to security setup page wherein they can configure their factors.
NOTE: This could be made mandatory or optional. If this setting is made mandatory, the users won’t be able to perform any activity before completing their factor configuration.
Yes, you can pre-define your own questions for your users.
Users can either create their own questions or select from the pool of available questions but using administratively defined pool of questions is highly recommended.
Administrators can enable two personal email addresses.
Administrators can enable two phone numbers.
We can deliver SMS (text) messages to 200+ countries.
Users are allowed to use any of the available factors to help reset their password. In case of a complete lock-out, they can always still call enterprise helpdesk.
NOTE: We provide an intuitive helpdesk interface which could be used by enterprise helpdesk resource to help reset passwords for the end-users without having to connect with Active Directory.
You can submit the request via your Customer Success representative and they can get the services enabled for you.
NOTE: Our platform is self-serviceable and all the settings can be configured by you.
At present, we support below mentioned reports:
Yes, this is configurable option.
Password policies are defined in Active Directory. Smart Password ManagerTM leverages policies from AD.
Yes, you can store security questions and answers in Enterprise Active Directory.
You could opt-in for a hosted mail relay server which shall come at an additional cost.
TOTP is valid for 15 minutes.
Yes, you can easily customize mail/SMS messages.
* Based on data shared by clients who have gone live in 2019.